All Systems Operational

Arcadia Platform Operational
90 days ago
100.0 % uptime
Today
Plug API ? Operational
90 days ago
100.0 % uptime
Today
Connect 2 ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Auth Service ? Operational
90 days ago
100.0 % uptime
Today
Utility Data Platform Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Connect ? Operational
90 days ago
99.99 % uptime
Today
AuthServer ? Operational
90 days ago
100.0 % uptime
Today
On Demand API ? Operational
90 days ago
100.0 % uptime
Today
Utility Cloud API ? Operational
90 days ago
99.95 % uptime
Today
UDS Operational
90 days ago
99.99 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Portal API ? Operational
90 days ago
100.0 % uptime
Today
SourceViewer ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - AWS has resolved all issues. After thorough monitoring, Arcadia products had some slowdown in select services but no major outages
Oct 20, 21:02 EDT
Monitoring - Services are generally still functional but we have identified a few intermittent issues leading to degraded performance in some products. The cause is the global AWS degraded service https://health.aws.amazon.com/health/status
Oct 20, 11:57 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.